This Privacy Policy describes how Zapier Desk collects, uses, and shares personal information when you use our SAAS (Software as a Service) platform, website, or services (collectively referred to as the "Service"). We are committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR).

1. Information We Collect

We collect and process information to provide and improve our Service. The types of information we collect may include:

Personal Information: When you register for an account or use our Service, we may collect personal information such as your name, email address, contact details, and payment information.

Usage Information: We may collect information about how you interact with our Service, such as your IP address, browser type, device information, and usage patterns.

Cookies and Similar Technologies: We use cookies and similar technologies to collect information and improve your experience using our Service. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide and maintain our Service.
• Personalize your experience and customize content.
• Process transactions and payments.
• Communicate with you about your account and updates to our Service.
• Analyze usage trends and improve our Service.
• Comply with legal requirements and protect our rights.

3. Legal Basis for Processing

We process personal information for the purposes outlined in this Privacy Policy, based on one or more legal grounds, including:

Performance of a Contract: Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.

Legitimate Interests: Processing is necessary for our legitimate interests or the legitimate interests of third parties, provided that such interests are not overridden by your interests or fundamental rights and freedoms.

Consent: We may process personal information based on your consent, which you may withdraw at any time.

4. Data Sharing and Transfers

We may share your information with third parties in the following circumstances:

• Service Providers: We may share information with third-party service providers who assist us in providing, maintaining, or improving our Service.
• Legal Compliance: We may disclose information in response to legal requests or to comply with applicable laws and regulations.
• International Transfers: If we transfer your information outside of the European Economic Area (EEA), we will take appropriate measures to ensure that your data receives adequate protection.
• With Your Consent: We may share your information with third parties with your consent.

5. Data Subject Rights

You have certain rights regarding your personal information under the GDPR, including the right to:

• Access: Obtain a copy of your personal information and information about how it is processed.
• Rectify: Correct inaccuracies in your personal information.
• Erase: Request deletion of your personal information, subject to certain exceptions.
• Restrict Processing: Request restrictions on how your personal information is processed.
• Data Portability: Receive your personal information in a structured, commonly used, and machine-readable format.
• Object: Object to processing of your personal information, including processing for direct marketing purposes.
• Withdraw Consent: Withdraw consent to processing of your personal information where processing is based on consent.
• To exercise your rights, please contact us using the information provided below.

6. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

7. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website or through other communication channels.

9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at privacy@zapierdesk.com 

By using our Service, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.